Excellent product, domain expertise and over 20 years of experience solving outage communications headaches.
Understanding the industry
Outage Communications have a deep understanding of the changing demands of utilities dealing with loss of supply either as a result of Planned or Unplanned outages.
We have extensive first-hand experience working in IOU, Co-op, Muni, vertically integrated and deregulated markets from New Zealand to Newfoundland. That means we understand exactly what’s required for you to manage customers, fulfill service-level contracts, allocate and utilize resources effectively, improve productivity, capture accurate information and minimise risks – all while maximising opportunities to enhance the bottom line and customer satisfaction.
We couple that industry knowledge with our leading-edge technological know-how. Our turn-key highly configurable solutions marry the direct needs of our customers with the very best that technology can deliver.
Turnkey solutions for utilities
Avalanche is a tried and proven SaaS solution highly configurable and fast to implement. We bring backup, training and support you need to hit the ground running.
The result?
For over 20 years we’ve been providing innovative outage communications products to utilities globally.
Nothing but the Best
Whether you serve 10,000 or 1,000,000 customers, our integrated solutions are scalable, robust, tried and proven. They deliver improved operational efficiency, add value, save you money and keep your customers happy and regulators satisfied.
Excellent product we ensure that commitment to excellence extends far beyond the delivery of our products. We’re here to support you as a business partner throughout.
Book a FREE discussion
Book a call to discuss how we can improve customer communications during outages, reduce your operational costs and provide greater visibility of internal and customer facing outage comms.