Outages happen, Good Outage Communications is a choice, we can help!

Outage Communications

With decades of experience delivering world class outage communications solutions to utilities globally we have a singular focus on ensuring your call handling, communications and customer management during power outages whether planned or unplanned, are world class. Our products reduce costs, streamline operations and let your team focus on the important work of getting the power back on.

Outage Communications Inc is a trusted partner of utility companies around the world, operating in regulated and deregulated markets of all sizes.

Talk to us today about how we can apply years of experience and targeted solutions, to improve your Outage Call and message handling.

OUTAGE COMMUNICATIONS

When the power goes out and the avalanche of calls begins, you need to manage every call, and get accurate information to customers quickly and efficiently across all communications channels – without tying up vital resources, and without delay.

Operating core lines infrastructure is a 24/7 job, every day of the year. Anything can happen at any time of the day and night. When it does, we need to keep our customers informed. Avalanche has proven indispensable .

Alpine Energy
Andrew Tombs, CEO

OUTAGE & WORKS MANAGEMENT

Keeping the network running smoothly and efficiently is your top priority. You need seamless Outage and Operations management so that field crews or contractors can get the job done safely and efficiently.

Katana was easily the best-fit system for Aurora and had a proven track record. It was a stand-alone system… requiring no input from other packages. It was independent, integrated, self-reliant and highly configurable.

TasNetworks (formerly Aurora Energy )
Wayne Breen, Quality and Business Improvement Manager